If you decide you would like to receive a quote from Premier Windows or discuss your possible installation further, you can request a free call back or arrange a no-obligation quotation by using the contact forms on this website, or by calling us on 020 8683 4446 today.

Yes. Timber finishes can be matched and we can supply dual colours including 'Ral' colours.

Your timber windows come with key-locking fitch fasteners as standard however rola child locks are also available as an option if required.

We are happy to provide a quotation via Fax, Email or in Person. We are of course happy to send one of our Surveyors to your home to measure up and discuss your needs and options.

If you can supply digital photographs of the existing windows and email or fax them to us then we can provide our best price based on these photographs alone. If you would like to make any changes to design then you will need to note these so we can price any changes in for you.

IWe are of course happy to send one of our Surveyors to your home to measure up and discuss your needs and options.

What we need from you in order to complete a quote.

Yes, we have many different solutions for safety and security depending on your needs, again the Consultant will advise of the best solutions for you, at the best price.

Most of our products not only meet ALL British specifications & standards, but far exceed them.

If at any time you would like to know what our specifications are for a particular product you are thinking about buying, please email or call us and we will be happy to advise what these are.

Yes. We can supply a timber surround for your windows which will be more in keeping with your existing funiture and upholstery.

Yes but you cannot have sash horns aswell because they get in the way of the tilting frame.

A Sash Horn is a decorative item added to windows to give a traditional look.

We will need a 25% deposit (or £400, which ever is higher) when you order. The balance is payable on the day of satisfactory completion. Storage charges may apply if you delay the installation.

You do not need planning permission to replace existing windows or doors, though you will need to check to see if you are located in a 'Conservation Area' as you may be restricted with what designs/materials you are allowed to replace the existing windows with.

If you are building a or extension then yes, you will need planning permission.

Please confirm these details with your local Council as these laws are subject to change and we can not accept any liability for any errors made in this regard.

We can supply windows that are suitable for Conservation Areas throughout London area. Its is essential that you check with your Local Council regarding the status of your property in terms of conservation. Sadly we are unable to enquire on your behalf.

Before you order anything from us we will contact you (usually within a week) to discuss fitting our installation into your schedule. After recieveing a confirmation of sale with a signed contract and cleared deposit your installation usually commences 2-3 weeks for UPVC and 7-8 weeks for Timber. This can fluctuate a little from time to time depending on our suppliers and how busy they might be.

We only use our own fully trained and accredited installers for all of our jobs.

This often depends on the condition of the site and how complicated it might be. Usually a 2 man team of fitters will complete 3-6 windows per day.

This depends on the building that we are fitting windows to. In the interests of your home, safety and our workmens safety we must strictly adhere to current Health & Safety regulations. Our Consultant will advise in more detail when he/she sees you.

Once we have seen the proposed site, either in person or by Digital photograph, we can give you better advice on this however we aim to leave all premesis in the same condition as when we arrived.

Most of the time no.

If this becomes an issue and we come across wiring when we are installing for you, we will have to stop work (or continue in a safe area) and you will need a qualified electrician to make it safe for us to continue working.

We are not allowed to work with any wiring at all.

Yes, our Consultant will advise what is required here to comply with Health, Safety & Fensa regulations.

Yes and so will any existing timber shutters.

Yes, we always dispose of the old windows, glass and any rubbish that is left over from your installation and all recyclable material is recycled in our own recycling plant. We will also ensure your home and property is vacumed if required and protected with dust sheets to ensure we leave it at least as clean as it was before we arrived.

Secondary glazing (small aluminium frames with glass that is made to be as seamless as possible) is a common solution for this though the effectiveness of this will depend on the quality and state of your existing windows. Some upvc windows made today are made in the cheapest possible way and do not have very good heat or sound proofing properties.

We can help you with this problem as we have done so for some Sound Studios in the past.

No, the pattern is on the inside of the pane, both of the outsides are smooth for easy cleaning.

No, because our Premier range is internally glazed, this means the glass can not be taken out from the outside unless it is broken. Glass can only be removed from the inside.

This only happens if your room or house is badly ventilated. When purchasing your new windows from us, we can insert trickle vents which will allow you the choice of being open or closed to ensure your room is ventilated properly. It is not healthy to have unventilated rooms. Our vents also have insect screens to ensure no bugs or insects can join you in the night.

For security and legal reasons we nor our suppliers are allowed to keep copies of your keys. The best way to get additional keys is to see a Locksmith. If you have lost your keys then you will need to purchase a new window handle (with new keys) or a new barrel for your door lock (with new keys) and have a locksmith fit and replace these for you.

Correct, our sills are made of European Oak and the frames are made of Douglas-Fir timber

There are rebated white brushes fitted to the top, bottom, midrail and both sides of all installations (all concealed)

Guardian glass, 24mm overall (4-16-4) with argon gas, white spacer bar as standard, Low E softcoated, u-Value of 1.4

Yes, all of our timber is treated with Teknos Aqua 1410-01 for Douglas-Fir and anti-stain Teknos Aqua 2901-01 for oak.

TBC

Teknos 3130

All timber, including bottom of sills, is treated with impregnator, then primer and then two top coats, all Teknos.

See answer to the above question

The pulleys are made of stainless steel plated in chrome or brass, sash chords are nylon (6mm or 8mm depending on window size and sash weight)

Yes

New window frame depth is 145mm; this is the slimmest possible due to the 2mm double glazing which has optimal heat saving values. No supplier can offer 24mm glazed sashes in frames with a depth of any less than 145mm so these are as close as possible to existing traditional single glazed windows which were used in the past.