If you decide you would like to receive a quote from Premier Windows or discuss your possible installation further, you can request a free call back or arrange a no-obligation quotation by using the contact forms on this website, or by calling us today.

After we have taken your details and established what improvements it is you are seeking to make to your home or place of work, an appointment will be arranged for one of our fully qualified surveyors to assess the site and take the appropriate measurements. From there, we will process your quote and forward it to you.

Should you decide you want Premier Windows to carry out the work for you, we will have your windows and doors produced for you and a time and date for the installation to take place will be agreed upon to suit your schedule.

Yes, this will avoid any water building up inside or around your windows.

Yes, we have many different solutions for safety and security depending on your needs, again the Consultant will advise of the best solutions for you, at the best price.

Most of our products not only meet ALL British specifications & standards, but exceed them.

If at any time you would like to know what our specifications are for a particular product you are thinking about buying, please email or call us and we will be happy to advise what these are.

Because quality is of utmost importance to us, we are always happy to challenge the standards of any competitors claims that have been put into writing. Verbal claims will not be treated seriously as all window companies say: "We have the best windows!".

The real question is; How & Why? Get them to explain and justify their reasons. Ask what their 'u' value is and you should get a decent idea of how good the window system is in regard to heat savings and light transmission properties. Premier Windows Ltd boasts a 'u' value which scores 1.1 on the entire Premier range, though a value of 1.8 could be acceptable, the higher the number the worse the heat savings and light transmission properties and the higher your electricity bills are likely to be.

We are happy to provide a quotation via:

Fax - we will need the quantity required, approximate sizes in mm, style of window that you would like (preferably drawings, including number of openers, georgian bars etc), whether you would like to include the cost of fitting or you may wish a supply only service so you or your builder can fit them for you, material you would like (upvc, Timber, Aluminium etc) and your full contact information (your name, address, site address and all telephone numbers).

Email - if you can take some digital photographs of the existing then we can provide a price to you based on these photographs alone. If you would like any changes made to the existing then you will need to note these so we can price any changes in for you.

Otherwise, if you don't have a digital camera, the same information is needed via email as it is via fax.

In Person - We are happy to send one of our Consultants to your house, at a suitable time for you, to discuss your needs and options.

We do not provide quotations purely over the phone as we need to see and understand exactly what you require to save any confusion or mis-understandings.

We will need a 25% deposit (or £400, which ever is higher) when you order. The balance is payable on the day of satisfactory completion. Storage charges may apply if you delay the installation.

We can offer a loan product in conjunction with Coopers Hawk Ltd. Coopers Hawk Ltd is a FISA registered finance broker, authorised and regulated by the FSA (Financial Services Authority) and adhere to the highest standards in the industry. Click here for more information.

You do not need planning permission to replace existing windows or doors, though you will need to check to see if you are located in a 'Conservation Area' as you may be restricted with what designs/materials you are allowed to replace the existing with.

If you are building a or extension then yes, you will need planning permission.

Please confirm these details with your local Council as these laws are subject to change and we can not accept any liability for any errors made in this regard.

Before you order anything from us we will give you an estimated fitting time frame (usually in a 1 week time span) to ensure this meets your needs and other commitments. This can fluctuate a little from time to time depending on our suppliers and how busy they might be.

This often depends on the condition of the site and how complicated it might be. Usually a 2 man team of fitters will complete 3-6 items per day.

This depends on the building that we are fitting windows to. In the interests of your work site, its safety and our workmens safety, we must strictly adhere to current Health & Safety regulations. Our Consultant will advise in more detail when he/she sees you.

Once we have seen the proposed site, either in person or by Digital photograph, we can give you better advice on this.

Most of the time no.

If this becomes an issue and we come across wiring when we are installing for you, we will have to stop work (or continue in a safe area) and you will need a qualified electrician to make it safe for us to continue working.

We are not allowed to work with any wiring at all.

Yes, our Consultant will advise what is required here to comply with Health, Safety & Fensa regulations.

Yes, we always dispose of the old windows, glass and any rubbish that is left over from your installation. We will also ensure your home and property is vacumed if required and protected with dust sheets to ensure we leave it at least as clean as it was before we arrived.

Secondary glazing (small aluminium frames with glass that is made to be as seamless as possible) is a common solution for this though the effectiveness of this will depend on the quality and state of your existing windows. Some upvc windows made today are made in the cheapest possible way and do not have very good heat or sound proofing properties.

We can help you with this problem as we have done so for some Sound Studios in the past.

No, the pattern is on the inside of the pane, both of the outsides are smooth for easy cleaning.

No, because our Premier range is internally glazed, this means the glass can not be taken out from the outside unless it is broken. Glass can only be removed from the inside.

This only happens if your room or house is badly ventilated. When purchasing your new windows from us, we can insert trickle vents which will allow you the choice of being open or closed to ensure your room is ventilated properly. It is not healthy to have unventilated rooms. Our vents also have insect screens to ensure no bugs or insects can join you in the night.

For security and legal reasons we nor our suppliers are allowed to keep copies of your keys. The best way to get additional keys is to see a Locksmith. If you have lost your keys then you will need to purchase a new window handle (with new keys) or a new barrel for your door lock (with new keys) and have a locksmith fit and replace these for you.

For security and legal reasons we nor our suppliers are allowed to keep copies of your keys. The best way to get additional keys is to see a Locksmith. If you have lost your keys then you will need to purchase a new window handle (with new keys) or a new barrel for your door lock (with new keys) and have a locksmith fit and replace these for you.

Correct, our sills are made of European Oak and the frames are made of Douglas-Fir timber

There are rebated white brushes fitted to the top, bottom, midrail and both sides of all installations (all concealed)

Guardian glass, 24mm overall (4-16-4) with argon gas, white spacer bar as standard, Low E softcoated, u-Value of 1.4

Yes, all of our timber is treated with Teknos Aqua 1410-01 for Douglas-Fir and anti-stain Teknos Aqua 2901-01 for oak.

See answer to the above question

Teknos 3130

All timber, including bottom of sills, is treated with impregnator, then primer and then two top coats, all Teknos.

See answer to the above question

The pulleys are made of stainless steel plated in chrome or brass, sash chords are nylon (6mm or 8mm depending on window size and sash weight)

Our timber installations come with key-locking Fitch fasteners as standard; rola child locks are also available as an option if required.

Yes

New window frame depth is 145mm; this is the slimmest possible due to the 2mm double glazing which has optimal heat saving values. No supplier can offer 24mm glazed sashes in frames with a depth of any less than 145mm so these are as close as possible to existing traditional single glazed windows which were used in the past.